Nurtore Zhusip, Chairman of the Senate Committee on Socio-Cultural Development and Science, presented a report at the regular meeting of the Ethics Commission of the Agency for Civil Service Affairs of the Republic of Kazakhstan on the topic of "Modernization of the Civil Service in the Republic of Kazakhstan: Focusing on Professionalism and Human Capital."
The senator noted that for Kazakhstan, modernization of the civil service is more than just an element of administrative reform. It is a strategic national objective directly linked to building an effective state, sustainable economic growth, and improving the quality of life for citizens. It is the state apparatus that is today becoming the conductor of key reforms, the driver of change, and the guarantor of justice and the rule of law.
"The civil servant is at the center of these processes. The quality of decisions and the level of public trust in the state depend on their competencies, values, and motivation. Therefore, the key task is to develop a high-quality workforce. Modern civil service requires a shift from formal personnel management to human capital development. Professionalism, adaptability, critical thinking, and accountability for results are priorities," said Nurtore Zhusip.
The parliamentarian noted the importance of continuous learning: in an environment where knowledge rapidly becomes obsolete, civil servants must constantly develop new competencies, such as digital skills, project management, data analysis, and public engagement. Learning is becoming part of their professional activities. He also emphasized the need to develop a new organizational culture—one that is more open, transparent, and citizen-focused, with an emphasis on results, dialogue, and accountability. "Society expects government agencies not just to perform their functions, but to deliver high-quality decisions, efficiency, fairness, and respect for citizens. These expectations shape new standards of civil service, which highly qualified and motivated personnel must meet. Modernizing the civil service in Kazakhstan is an investment in human capital and the creation of a management culture based on professionalism, responsibility, and service to society," emphasized Nurtore Zhusip.
(Senate Press department, 74-72-27)
